We are looking for you
We at Clevry are looking for a Solutions Consultant (ITSM and Cloud Service) for our client Good Sign Oy to join their Service Team to guide customers in their service transformation. The position is full-time with a permanent contract and you will be employed directly to Good Sign. Their office is located in Helsinki, but you can work also remotely from home.
As a Solution Consultant, you help customers in their service transformation by designing and implementing robust service monetization solutions. You analyze customers’ (mainly IT service/cloud service providers) opportunities and challenges regarding service pricing and billing. The customers are B2B companies that aim to improve their service pricing and billing process and/or launch new service business models. You are involved in multiple phases of the customer life cycle, from presales via customer onboarding to continuous innovation with the customers.
We are looking for experience in touchpoint between business, financial processes, and IT systems. You are familiar with core business processes. We hope a passionate person to improve customers’ business capabilities and operational efficiency via intelligent automation. We also expect eagerness to learn the full potential of the Good Sign Software. You may be a seasoned professional, or you are more at the beginning of your career. Especially we value experience from ITSM and Cloud Service business.
Client company
Good Sign’s SaaS Software empowers the modern subscription and pay-per-use business and streamlines Contract-to-Cash. They have recently received an investment to enable rapid growth. Good Sign removes pain points in pricing, billing, and monetization of recurring revenue and empowers new business models. Good Sign SaaS automates subscriptions, pay-per-use, and service agreements, complementing customers' CRM and ERP systems. Their customers include Com4, DLL, Fujitsu, and OpusCapita, where Good Sign Software brought significant improvements in customer satisfaction and earnings. Good Sign is a rapidly growing and currently employs 40 people in Finland, the Netherlands, and the USA. More: www.goodsign.com
Main tasks
- Analyze customers’ (mainly IT service/cloud service providers) opportunities and challenges regarding service pricing and billing
- Design data models and processes that enable automated usage-based invoicing
- Implement business structures and invoicing logic together with technical consultants to Good Sign software
- Assist customers in taking the solution into use
- Documenting best practices in ITSM and Cloud billing automation
- 2-3 years of work experience in IT service management or managed service provider, either on a vendor or customer side or alternatively in IT consultancy or IT development
- An educational background in a relevant field
- Understanding some of the following: Service or operations business, business development, pricing and billing process, Cloud Services or controlling
- We also appreciate technical skills; SQL skills, ERP, or business intelligence tools will be regarded as benefits
- Excellent communication and negotiation skills
- Fluent English and Finnish language skills, both oral and written
- A wonderful place to work with highly professional colleagues
- Interesting customer needs to be met
- Encouraging attitude towards a learning mindset and self-development
- A flexible work environment, work hours, and remote work options
- Independency in your role with support from the whole Good Sign team
- Good Sign also offers employee benefits such as lunch benefits, extended healthcare, support for physical exercise, and cultural events.
Apply now!
If you recognize yourself in this description, apply for the position at the latest on 21.8.2022. However, we urge you to act quickly – we will proceed with potential candidates immediately. For more information, please contact Talent Acquisition Development Team Manager Iina Rautio (iina.rautio@clevry.com).
Please note that we cannot accept applications via email.
Additional information about our recruitment process
At Clevry, we believe that rather than focusing solely on hard skills, the key to success is based on soft skills and the willpower to rise beyond expectations. Therefore, our recruitment process involves psychometric assessments that evaluate soft skills and cognitive abilities essential for each role. By assessing soft skills, we can help applicants describe their own strengths more effectively and find employment quicker and more easily.
When applying through us, you will receive a personal feedback report based on the personality assessment. The recruitment process also involves an interview with both Clevry and the client company, so you will get to know both as the recruitment process progresses.
Additional information about Clevry
For over 30 years we have been the change maker for a more soft skills driven working life within talent acquisition, assessments and advisory. We operate globally with customers, consultants and candidates from North America to Singapore with headquarters in Brighton, Stockholm and Helsinki. At Clevry we have over 150 soft skills certified recruiters, business psychologists and experts at your service. We find the right candidate for the job, and the right job for the candidate!
