Clevry’s Brighton office are looking for a Psychology Analyst & Service Coordinator to join our UK team. The role will sit within our Psychology Services team whose goal is to provide a top tier experience to our clients and candidates, ensuring all needs are met and the smooth running of our psychometrics platform.
As a small but growing team, we foster a work environment which requires individuals to be involved with all aspects of our work. Whilst the role itself is therefore likely to be varied, and full of opportunities for growth, experience and developing new skills, the main responsibilities are listed below.
The Analyst element of the role reflects the need for someone who is comfortable working with numbers and running statistical analyses to ensure the numbers and algorithms underlying our psychometrics are robust and grounded in science. This may include:
Creating norm groups for new assessments – calculating means and SDs based on trial data – and reviewing and updating existing norm groups to ensure they reflect the latest data available
Drawing out trends within data sets in ‘what good looks like’ projects where we work with our clients to identify ability and personality trends in their top performers.
Conducting diversity analysis projects and adverse impact studies to ensure our assessments are fair to all
Supporting on analysis projects for consultancy clients to ensure tests are performing as expected
Writing up findings and sharing results with clients and other relevant parties
We run a number of courses and training sessions throughout the year, including our BPS Test User training sessions and Client specific assessment and development centres. Part of the role will involve supporting and coordinating the running of these to ensure smooth execution. This may include:
Acting as a point of contact for course delegates and key client contacts, fielding queries and taking ownership of enquiries
Coordinating public and client-tailored courses in remote or face-to-face format, sending out emails, preparing course documents, monitoring progress, liaising with key stakeholder and assisting the wider delivery team to ensure smooth running of courses
Marking Test User Training assessment booklet submissions, ensuring they meet BPS standards and feeding back results in a comprehensive written format
Ad hoc course support, proofreading, admin as required
Client Support - provide support to Clevry customers across channels (both via support tickets and phone)
Assisting with the testing of new platform deployments and their role out to clients in conjunction with the Science and Technology Team
Translation projects – uploading and quality checking as our language capability grows
Test development – support in the development of existing tests within the Clevry library, as well as the creation of new tests within Clevry’s test portfolio
Ad hoc tasks pertaining to smooth running of PS team, client satisfaction and upkeep of our platform and assessments
You will have an undergraduate degree in Psychology or related field (e.g. Science, Technology, Mathematics)
Comfortable working with numbers and experience with statistical software such as SPSS or Statistica
Interest in Psychology and workplace joy would be beneficial as it’s at the core of what we do
Experience / interest in working with online systems and technology
Experience of working with psychometrics or assessments would be useful but is not essential
The role is a full-time permanent position with an expected starting salary of £20-£25k
You’ll be entitled to 25 days annual leave plus bank holidays
The role is based in our central Brighton office. We offer hybrid working with a minimum of 2 working days based in the office per week, with Tuesday being our office anchor day. This role would therefore not be suitable for someone looking to work remotely full-time.
We are keen to keep the application process as clear and transparent as possible. The process will involve 3 stages:
Send your CV and a short covering letter to Becca, Head of Psychology Services – rebecca.jermy@clevry.com
Applicants will be invited to complete some of our online psychometrics, including a verbal and numerical reasoning test and a personality questionnaire. You will receive some insights / a personal feedback report based on your psychometrics regardless of whether you are successful in your application. You may also be invited to a short informal phone call with one of the team as part of the process.
Shortlisted applicants will be invited to a remote interview with two of our team to find out more about you and tell you a bit more about the role. You may also be asked to complete a short task reflective of the role.
Please contact Becca – rebecca.jermy@clevry.com – if you have any questions about the role.
