Core competencies

Our role specific competency frameworks focus on the crucial soft skills that drive job performance.

Sales & CS

IT & Tech

Engineering

Marketing

Finance & HR

Other

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Our core competencies

Whether you use the platform yourself or take help from our acqusition services in your recruitments, we always focus on the core competencies for the role at hand. These core competencies have been developed through extensive knowledge of psychometric assessments, years of role-specific research and real performance data from different job roles on which personality traits and behaviours predict job performance in each role.

 

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Sales & Customer service

The core soft skills 

Flip the role-specific cards to reveal which soft skills are measured. We do not reveal the job-match scorings and weighings - these you will get access to on the platform.

 

Looking to recruit these roles? 

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Sales Roles

Focus:
Calm, Tenacious, Risky

Empathy:
Approachable, Poised, Adaptable, Direct

Grit:
Resilient, Optimistic, Stress management, Praise

Appetite:
Influential, Decisive, Striving, Profit, Competition, Money

Call Centre Roles

Empathy:
Approachable, Listening, Competition, Caring, Ethics

Solving complaints:
Tenacious, Detail focused, Order, Decisive, Adaptable

Resilience:
Calm, Resilient, Optimism, Risky, Self-sufficiency

Customer Service Roles

Making customers happy:
Poised, Approachable, Adaptable, Listening, Humour

Delivering great service:
Rigorous, Tenacious, Decisive, Striving, Order

Resilience:
Calm, Resilient, Internal control, Optimism

IT & Tech

The core soft skills 

Flip the role-specific cards to reveal which soft skills are measured. We do not reveal the job-match scorings and weighings - these you will get access to on the platform.

 

Looking to recruit these roles? 

Request a Quote

IT Professionals

Problem solving:
Tenacious, Rational, Rigorous

Analytical:
Independent, Detail focused, Order

Communication:
Approachable, Direct, Listening

Data Roles

Analytical:
Detail focused, rigorous, structured, rational

Focus:
Tenacious, decisive, stress management, striving

Communication:
Adaptable, approachable, assertive, listening

Innovative:
Creative, change, originality

 

 

 

Cloud Roles

Thinking style:
Creative, self-development, self-sufficiency, originality

Working style:
Stress management, detail focused, structured, rigorous, striving

Interaction:
Approachable, listening, direct, optimistic

Response style:
Social desirability

QA Roles

Thinking style:
Creative, self-development, self-sufficiency, originality

Working style:
Stress management, detail focused, structured, rigorous, striving

Interaction:
Approachable, listening, direct, optimistic

Response style:
Social desirability

 

 

Engineering

The core soft skills 

Flip the role-specific cards to reveal which soft skills are measured. We do not reveal the job-match scorings and weighings - these you will get access to on the platform.

 

Looking to recruit these roles? 

Request a Quote

Engineering (technical) Roles

Teamwork:
Listening, Gregarious, Intelligence, Direct

Commitment:
Tenacious, Resilient, Stress management

Analytical:
Rational, Detail focused, Rigorous, Strategic

Creativity:
Originality, Creative, Change, Order

Manufacturing Roles (workforce)

Interacting with people:
Team membership, Leadership, Mechanical empathy

Approach to tasks:
Structured, Quality, Pace

Self:
Energy, Cheerful, Resilience

Engineering (customer facing) Roles

Communication:
Adaptable, Assertive, Listening, Calm, Humour

Planning:
Detail focused, Rigorous, Internal control, Structured

Leadership:
Decisive, Resilient, Stress management

Initiative:
Creative, Originality, Strategic

Project Manager Roles

Relationship management
Assertive, Influential, Direct, Approachable, Calm

Planning
Structured, Strategic, Decisive, Creative

Delivery
Rigorous, Resilient, Variety, Striving, Internal control

Marketing

The core soft skills 

Flip the role-specific cards to reveal which soft skills are measured. We do not reveal the job-match scorings and weighings - these you will get access to on the platform.

 

Looking to recruit these roles? 

Request a Quote

Marketing Roles

Communication
Adaptable, Influential, Listening, Gregarious, Poised, Calm

Innovation
Creative, Originality, Structured, Rational

Project management
Stress management, Detail focused, Rigorous, Resilient, Striving, Strategic

Communication Roles

Communication
Listening, Direct, Calm

Working with people
Approachable, Gregarious, Competition, Caring, Ethics

Following procedure
Creative, Tenacious, Detail focused, Disclosure, Order

Finance, Admin & HR

The core soft skills 

Flip the role-specific cards to reveal which soft skills are measured. We do not reveal the job-match scorings and weighings - these you will get access to on the platform.

 

Looking to recruit these roles? 

Request a Quote

Finance Roles

People skills
Adaptable, Gregarious, Listening, Approachable

Task style
Structured, Tenacious, Detail focused, Order

Drive
Change, Achievement, Stress management, Profit

Back-office Roles

Support
Assertive, Listening, Adaptable, Approachable

Quality
Detail focused, Rigorous, Tenacious, Calm

Process-driven
Structured, Striving, Order

HR Roles

Communication
Adaptable, Approachable, Listening, Calm, Resilient

Leadership
Creative, Stress management, Praise, Change

Self-discipline
Detail focused, Decisive, Tenacious, Variety

Integrity
Caring, Ethics, Authority

 

Legal Roles

Interpersonal style
Influential, Listening, Direct, Intelligence, Poised

Thinking style
Detail focused, Rational, Rigorous, Structured, Tenacious, Decisive

Environment
Self development, Risky, Resilient, Calm, Order