We are looking for a Product Specialist
We at Clevry are looking for a Product Specialist for our client iCare Finland Oy for a full-time and permanent position. You can either work from Vantaa, Southern Finland, or Padova, Italy. In addition, iCare will provide you with flexible remote work possibilities. The starting date for this position is as soon as a suitable candidate is found.
As a Product Specialist, you will be working with the iCare ILLUME solution. The Product Specialist at iCare works as an important point of contact for various stakeholders, such as sales, R&D, marketing communications, and technical support. In this position, you will take part in managing the iCare ILLUME solution during its life cycle, and take responsibility for product training, post-sales support, product development planning, and maintaining awareness of customers’ needs and feedback.
In this role, you will have an important duty of helping the iCare solutions product and tech team understand prospective clients' technical requirements and constraints. You will be a key figure in comprehending iCare solution’s technical infrastructure and requirements to support e.g., sales teams and representatives in the EMEA region. Product training as well as presenting and demonstrating the solution at exhibitions and other events will also be a responsibility of yours in this role. You will be an important link between the customer, sales, and product and tech teams to develop and adapt the solution to clients’ needs.
iCare Finland Oy and Revenio Group Corporation
Revenio is a leading company in the global market for ophthalmological devices and software solutions. Revenio’s ophthalmic diagnostic solutions include intraocular pressure (IOP) measurement devices (tonometers), fundus imaging devices, and perimeters as well as clinical software under the iCare brand. iCare is a trusted partner in ophthalmic diagnostics, offering physicians fast, easy-to-use, and reliable tools for the diagnosis of glaucoma, diabetic retinopathy, and macular degeneration (AMD). iCare Solutions provides digital clinical tools that drive greater efficiency and enhance quality in eye care.
In 2021, the Group’s net sales totaled EUR 78.8 million, with an operating profit of EUR 22.1 million. Revenio Group Corporation is listed on Nasdaq Helsinki with the trading code REG1V.
Main tasks
- Understanding iCare solution's technical infrastructure and requirements to support sales teams
- Help the iCare solutions product/tech team understand prospective clients' technical requirements and constraints
- Provide product training for internal staff and sales channels
- Participate in exhibitions and other events to demonstrate the solution
- Collaborate with tech support and the development team on technical customer issues
- Collect customer feedback and take part in product development planning
- Support the sales team with technical presentations and by addressing any technical questions
- Taking part in competitor and market reviews
- Relevant educational background (e.g., a degree in IT, biomedical engineering, electronic engineering, etc.)
- Prior work experience in a customer interface-related position
- Fluency in written and spoken English
- Relevant IT skills and ability to resolve IT- and networking issues
- Understanding of data privacy (GDPR)
- Advanced skills in MS Office tools and the ability to adopt new systems quickly
- Result-driven and customer-oriented approach
- Strong self-management skills
- Strong interpersonal, communication, and presentation skills
- Ability to work across multicultural teams
- Willingness to learn, innovate and bring new ideas to the table
- Willingness to travel the EMEA region for work (approximately 50-80 days per year)
- Experience with the health-tech market
- Competency in other European languages
- Project management skills
- An interesting role and an opportunity to work with cutting-edge technology
- Steady employer in a meaningful field of health technology
- Versatile career development opportunities
- Supportive working community
- Extensive onboarding and introduction to the product
- Flexible hybrid working model
- Competitive fringe benefits (e.g., lunch and sports benefits, mobile phone benefit, extensive occupational health care, a personnel fund, access to training)
If you recognize yourself in this description, please apply for the position by 13.12.2022. However, we urge you to act quickly – we will proceed with potential candidates already during the application period. For further information, please contact Recruitment Team Manager Telma Karjalainen (telma.karjalainen@clevry.com).
Please note that we cannot receive applications via email due to data privacy legislation and that we handle all inquiries on behalf of our client company.
Additional information about our recruitment process
At Clevry, we believe that rather than focusing solely on hard skills, the key to success is based on soft skills and the willpower to rise beyond expectations. Therefore, our recruitment process involves psychometric assessments that evaluate soft skills and cognitive abilities essential for each role. By assessing soft skills, we can help applicants describe their strengths more effectively and find employment quicker and more easily.
When applying through us, you will receive a personal feedback report based on the personality assessment. The recruitment process also involves an interview with both Clevry and the client company, so you will get to know both as the recruitment process progresses.
Additional information about Clevry
For over 30 years we have been the change-maker for more soft skills-driven working life within talent acquisition, assessments, and advisory. We operate globally with customers, consultants, and candidates from North America to Singapore with headquarters in Brighton, Stockholm, and Helsinki. At Clevry we have over 150 soft skills certified recruiters, business psychologists, and experts at your service. We find the right candidate for the job and the right job for the candidate!
Sijainti: Vantaa, Italia
